Refund

Refund Policy

For Cirkul customers, the sections below set out returns, exchanges, and refunds. This page applies specifically to cirkultor.shop.

condition of returns at Cirkul
The following condition of returns guidance applies to the Cirkul storefront at cirkultor.shop. Please send the item back safely with its included components and original packaging when reasonably possible. Customers may inspect an item as they would in a physical store, but they remain responsible for damage caused by handling beyond what is reasonably necessary to inspect it. No restocking fee is charged.

support at Cirkul
For purchases made through cirkultor.shop, Cirkul applies the following guidance on support. For return or exchange assistance, contact Support@Cirkultor.shop or 4233059934.

What Cirkul customers should know about starting a request
For Cirkul customers at cirkultor.shop, this section explains starting a request. When requesting a return or exchange, contact us at Support@Cirkultor.shop before sending the item. Once the request is approved, Cirkul will provide a prepaid return shipping label or an equivalent free return arrangement. The store pays the return shipping cost for approved no-reason returns and exchanges. Items sent without prior authorization may not be accepted.

Details from Cirkul on order problems
This order problems section covers orders and visits through cirkultor.shop for Cirkul. For an item that arrives damaged, defective, incomplete, or different from what was ordered, contact us promptly so we can provide a free replacement, exchange, or refund as appropriate.

Cirkul: eligibility
Cirkul publishes this eligibility guidance for customers using cirkultor.shop. Our store maintains a 30-day no-reason return and exchange policy. You may request a return or exchange within 30 days after the item is delivered without having to provide a reason.

exceptions at Cirkul
Customers using cirkultor.shop can rely on the following Cirkul guidance about exceptions. Customized products, clearance or Final Sale items, gift cards, and opened intimate or hygiene-sensitive goods are not accepted for non-quality returns. These exclusions do not limit remedies for damaged, defective, incorrect, incomplete, or otherwise non-conforming deliveries, and they do not limit any non-waivable consumer rights.

What Cirkul customers should know about refund timing
This refund timing section covers orders and visits through cirkultor.shop for Cirkul. After the returned item reaches us and is inspected, we will notify you whether the refund is approved. Every approved refund is processed to the original payment method within 10 business days.

Merchant Information
Business name: Cirkul
Brand name: Cirkul
Email: Support@Cirkultor.shop
Phone: 4233059934
Physical address: 775 Erieside Ave, Cleveland, Ohio, 44114, United States